TERMS AND CONDITIONS

These terms and conditions stated herein (the “Agreement” or “Terms of Use”) constitute a legal agreement between the Platform's viewers, browsers, visitors, or users hereby defined as “you” or “the customers” and Speed Ferry Cambodia Co., Ltd as the “Company” or “SFC” or “Speed Ferry Cambodia”.
By using or accessing the platform in any way, viewing or browsing the website/ mobile application, you are agreeing to be bound by these Terms of Use.
SFC reserves the right to amend and update the Terms of Use or its policies at any time. Notification of new updates will appear on your screen once you revisit the Platform. You agree that it shall be your responsibility to review the Terms of Use once updated.

1. User Account Registration

User Account (“Account”) allows you more complete aspects of the Service. By registering an account, you consent to the Company to use and access the Platform FOR THE PURPOSES AND IN THE MANNER AS SPECIFIED HEREUNDER:

  • You are required to submit to SFC certain personal data including but not limited to your name, address, email address, mobile phone number, age.

  • You, by law, assure your provision of true and accurate information. Failure to maintain accurate, complete and most recent information as required above may result in an invalid account or termination of the access to the Service.

  • You voluntarily agree to allow SFC to store, access and proceed with your personal data, which have been provided, at any time and under any circumstances.

2. Eligibility

By using or accessing the Platform in any way, viewing or browsing the Platform, YOU HEREBY GUARANTEE:

  • You confirm that your use of the service is for your legal personal purpose which determines your sole responsibility for any harm or misinterpretation of the Platform’s contents and further access.

3. Links to Other Websites

Whilst using the website or the application, you may encounter or participate in other links to our advertisers or sponsors, identified as the “Third-party”, introducing their products or services. By entering or accessing the Third-party’s website, you hereby consent to their terms and conditions. SFC has no control over, and cannot rightfully assume responsibility for general practices of any of these third-party sites and/or services. Therefore, any such correspondence is your sole accountability.

4. Purchase and Payment

  • By clicking on the Checkout button, you expressly agree to our lawful operation between SFC and our e-payment partners as well as warrant that the card being processed legitimately belongs to you.

  • Once we receive your purchase request, we will request pre-authorization on your card to ensure there is sufficient balance available to complete the transaction. The order will not be preceded by SFC operation team until this pre-authorization check has been completed.

  • Your card will be debited once you receive Confirmation Email from us.

  • SFC currently supports a few payment methods as listed in the app/ website. Any payment process aside from our partners is not our responsibility.

5. Ticket Cancellation and Modification

  • The tickets purchased are not valid for any Refund/ Cancel/ modification.

6. Contact Us

  • If you have any questions about this Agreement, please feel free to contact us at (+855) 081 466 880 

  • SFC shall be obliged to follow these Terms of Use with responsibility and conscience. To minimize and eventually eliminate unsatisfactory services, you may contact us at any time using the contacts given. We welcome all ethically constructive criticisms and are prompt to address your concerns as soon as possible.